10+ days prior to charter date:
- You may cancel your charter and will receive a refund of your deposit minus a 10% service fee.
- You may reschedule your charter until November 30th of the same year’s charter season for free.
0-10 days prior to charter date:
- Refund of deposit is not available.
- Rescheduling is not available.
Illness cancellations (including Covid):
- You may reschedule a charter cancelled due to illness, as long as Captain Eric is contacted 8 hours prior to the charter start time, to a future morning or afternoon charter scheduled on a Monday through Thursday (excluding holidays) for the same year your charter is booked. Cancellations within the 8 hour time period prior to the charter start time will result in the forfeiture of your deposit. Because refunds are not available for illness cancellations, I recommend travel insurance if you are from out of town.